Privacy Notice

Prodash Ltd respects your privacy and we will only use your information in the way we describe in this notice. When using your information, we aim to be fair and transparent, and to follow our obligations under UK data protection laws. Your information is used to respond to any enquiry and also for doing business together.

Prodash Ltd is the data controller for the purpose of GDPR and the Data Protection Act 2018. Our registered office is Honeymeade Farm, Bridgwater Road, Lympsham, BS24 0BZ.

Collecting your information

We collect your information when you engage with the website by completing online forms or by ordering a product either on the website or via the telephone. The information you give us may include your contact details (name, telephone number, postal address, email address, credit card details). You are only allowed to provide this information if you are over 18 years old.

Using your information

We use your information to respond to any enquiry or to process any orders you make with us. Your information is used in this way to fulfil our contract with you and we do not use your information for any other purpose. When you use this website we may collect information about you, in particular your IP (Internet Protocol) address, by using cookies. We use this information to improve your web experience. Cookies help us to recognise you when you return to the website, and enable the website Plug-in services we use to work effectively. For more detail about how we use cookies please read our Cookie Policy below.

Sharing your information

We do not sell, trade or rent your information with any other third-party organisations or service providers. We employ third parties and individuals to perform certain functions on our behalf. Examples of these might be a courier delivering your goods to you or the Stripe payment platform to complete the financial transaction. Please rest assured that those companies and individuals who have access to any such personal information are not permitted to use this information for any other purposes and they are required to process any such data in accordance with the Data Protection Act 1998.

Security for your information

Your information is held securely by us and we have taken all reasonable steps to protect your information.

Consent and Data Protection

By using our website you irrevocably consent to authorising us to collate, collect and use this information. Any changes to our privacy policy will be updated and posted on this page of our website.

Your rights

You are entitled to a copy of the information we hold about you and to ask us to correct any inaccuracies. You may ask us to stop using your information, and to delete it. If you ask us to do this, we will not be able to continue our contract with you. You may make a complaint to the Information Commissioner (www.ico.org.uk).

Cookie Policy

What are cookies?

Cookies are small text files that are stored on your computer when you visit web pages.

At Prodash Ltd  we use cookies to improve your site experience, they allow us to remember the products you have compared or added to your basket and to remember you when you return to our site in order to enhance your shopping experience with us.    Our cookies don't store sensitive information such as your name, address or payment details, they simply remember you as a browser on our website.

You can stop cookies being used on your browser/device by utilising the setting within your browser that prevents websites storing cookies on your computer. For more information on how to do this, please use the ‘Help’ option within your browsers menu bar or consult other support options within your browser. Please also note that if you choose to block cookies, parts of your shopping experience may be compromised including saved shopping baskets between sessions.
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